Cogito | Real-Time AI Coaching & Guidance for Contact Centers |
Cogito provides real-time AI coaching and guidance for contact centers, enhancing customer interactions and optimizing workflows. It uses Emotion AI, Conversation AI, and Generative AI to empower agents and improve customer experience.
Detailed Introduction
Cogito is a platform that combines Emotion AI, Conversation AI, and Generative AI to provide real-time guidance for contact center agents. It helps improve customer interactions, monitor quality and compliance, and enhance team performance.
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