Combining Performance and Happiness in the Workplace

Introduction

Both job performance and employees' levels of happiness are crucial to the success of an organization. A balanced approach that integrates effective performance management with strategies to enhance employee happiness can significantly contribute to achieving and sustaining organizational goals.

Preference in Employees

Which type of employee would you prefer to have more of in your organization?

• A. Happy Low Performers
• B. Unhappy Low Performers
• C. Unhappy High Performers
• D. Happy High Performers
• E. All of the above

Clearly, D. Happy High Performers is the most desirable. Evidence suggests that happy high performers are linked with greater employee satisfaction, customer loyalty, productivity, and profits. Unfortunately, many workplaces are filled with a mix of E. All of the above.

The Performance-Happiness Matrix

The Performance-Happiness Matrix helps analyze employees based on their performance and happiness levels. Here's a breakdown:

Quadrant #1: Happy Low Performers

These employees are content despite their poor performance. They may be optimistic and hopeful, and their performance may improve with training and development.

Quadrant #2: Unhappy Low Performers

Unhappy low performers often suffer due to inadequate performance management, poor fit with job requirements, or lack of recognition. They can negatively affect the work environment and overall performance.

Quadrant #3: Unhappy High Performers

High performers in this quadrant excel in their tasks but are dissatisfied due to lack of challenge or monotonous work. This dissatisfaction can lead to high turnover among talented employees.

Quadrant #4: Happy High Performers

These individuals excel in their roles while maintaining high levels of happiness. They are the ideal employees as they sustain high performance and contribute positively to the work environment.

Characteristics of Happy High Performers

Happy high performers share several traits:

• Clear direction and motivation
• Focus on impactful and influential tasks
• Access to necessary resources
• Positive, engaging work experiences
• Meaningful and purposeful work
• Optimism and resilience

Paths to Enhance Performance and Happiness

To improve both performance and happiness, consider the following:

Increasing Performance

• Develop clear, motivating goals
• Create operational focus
• Efficiently link resources
• Cultivate effective influence and people skills

Increasing Happiness

• Reflect on the Past: Practice gratitude and forgiveness
• Engage in the Present: Seek meaningful work and positive experiences
• Look to the Future: Stay optimistic and set positive goals

A Call to Action

Leaders should strive to increase the number of happy high performers in their organization. Start by evaluating and improving your own performance and happiness, and develop action plans that align with these goals.

By combining effective performance management with strategies to boost employee happiness, organizations can foster a thriving workplace where happy high performers contribute to sustained success.